Resource Library
Practice Presence Tools
Patient Operations Baseline Worksheet
A baseline worksheet for measuring the current state of calls, booking, communication, recovery, payments, forms, reviews, memory, and analytics.
Best used for
Where this helps inside the clinic.
Before and after measurement
Implementation planning
ROI analysis
Resource structure
What the resource should help your team capture.
Reachability Baseline
Measure demand capture.
Calls per day
Missed calls
After-hours demand
Response time
Schedule Baseline
Measure chair movement.
No-shows
Cancellations
Open chair hours
Waitlist recovery
Revenue Cycle Baseline
Measure payment and treatment movement.
Unbooked treatment
Deposits
Open balances
Payment follow-up
Experience Baseline
Measure patient continuity.
Forms completion
Reviews
Complaints
Patient preference capture
The Practice Presence for Dental Clinics
Ready to use this in your clinic?
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