Question 1

Is the practice management system actually free?

Accepted Answer

Yes. Scheduling, patient records, billing, analytics, and WhatsApp notifications. Unlimited patients. No credit card. No time limit. We make money from Voice AI, which is optional.

Question 2

What languages does the AI receptionist speak?

Accepted Answer

Hindi and English natively, including Hinglish code-switching. The AI handles natural conversation in either language without the patient needing to select anything.

Question 3

How long does setup take?

Accepted Answer

The PMS is ready in 5 minutes. Voice AI takes 24-48 hours because we train it on your specific practice, your doctors, your services, your hours.

Question 4

Do I keep my existing phone number?

Accepted Answer

Yes. We forward calls from your existing clinic number. Patients dial the same number they always have. The AI answers on your behalf.

Question 5

What happens when the AI cannot handle something?

Accepted Answer

It transfers to your staff with full context of the conversation. The AI handles routine calls. Anything complex goes to a human, not to voicemail.

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