Relaya + Doctolib
Patient books on Doctolib (because that's where French patients look). Appointment appears in Relaya instantly. You manage the visit, write notes, collect payment in Relaya. Availability stays synced both ways. No double-booking possible.
LiveWhat actually happens
Patient books on Doctolib at 10 PM → appointment appears in your Relaya schedule by 10:01 PM. That slot is now blocked in both systems.
You block Wednesday afternoon in Relaya (conference day) → those slots disappear from your Doctolib availability. No one can book.
Appointment types map between systems: "Consultation" in Doctolib = "First Visit" in Relaya. Configure once, works forever.
Patient cancels on Doctolib → Relaya removes the appointment. Slot opens up again in both systems. Waitlisted patient gets notified.
Multi-location? Each branch has its own Doctolib connection. Availability is branch-specific. No cross-contamination.
Practitioner profiles stay consistent. Updated your bio in one place? Syncs to the other. Same hours, same services, same availability.
How it works
1
Connect
Link your Doctolib practice account via API integration. Requires Doctolib Pro. Admin grants access through their portal.
2
Map slots
Relaya detects your Doctolib appointment types and availability windows. Map them to your Relaya categories. Usually a 1:1 match.
3
Sync live
From this moment, bookings flow both ways. Book in Relaya, it appears on Doctolib. Book on Doctolib, it appears in Relaya. Real time.
Ready to connect Doctolib?
European clinics use Relaya to unify their Doctolib workflow.