Half your calls are "how much for laser?" Let the AI handle pricing inquiries.
Dermatology practices live in two worlds. Medical: acne, psoriasis, biopsies. Cosmetic: peels, lasers, fillers. Your receptionist fields both simultaneously, often confusing a mole check with a Botox inquiry. The AI separates these perfectly and books accordingly, while answering the pricing questions that consume 40% of your phone time.
Medical derm and cosmetic derm in one clean system.
Procedure-specific time blocks
Chemical peel: 20 min. Full-face laser: 45 min. Punch biopsy: 15 min. Sessions blocked correctly. No more "quick 10-minute" slots for procedures that take 40.
Cosmetic pricing, answered instantly
"How much is a carbon peel?" AI gives the current rate, explains the package options, and books the consultation. No human needed for information calls that currently eat 40% of phone time.
Lesion documentation that works
Location, size, ABCDE characteristics, photo reference number. Structured so biopsies link to results and follow-ups link to lesions. Not buried in a paragraph nobody will parse later.
Package and session tracking
Patient bought 6 laser sessions. They have done 3. Next one is due in 4 weeks. The system knows without your coordinator checking a spreadsheet or WhatsApp messages.
Biopsy result follow-ups
Biopsy sent Monday. Results usually take 5 days. Day 6: AI schedules the results-discussion appointment automatically. Patient does not have to call asking "are my results in?"
Treatment response tracking
Acne patient on isotretinoin. Month 1 photos, month 2 photos, lab work due month 3. The timeline keeps everything visible: compliance, response, next steps.
2x
Cosmetic consultation conversion rate when pricing inquiries get instant, professional responses instead of voicemail
Cosmetic patients expect instant answers. Give them that.
60% of cosmetic inquiry calls go unanswered because your staff is busy with walk-ins. Those patients book elsewhere within the hour.
Every pricing call answered immediately. Package details explained. Consultation booked. Conversion rate doubles when response time drops to zero.
Patient on a 6-session laser package. Nobody remembers where they are. They show up and say "I think this is session 4?" Maybe.
Package progress tracked automatically. "Session 4 of 6, last session was 5 weeks ago, next one due in 1 week." Visible to both staff and patient.
Biopsy sent 7 days ago. Patient calls daily asking for results. Your staff checks the lab portal each time, wastes 5 minutes per call.
AI tells patient: "Results typically take 5-7 working days. We will call you as soon as they arrive." Result arrives, discussion appointment auto-scheduled.
Isotretinoin patient needs monthly labs. They forget. You cannot prescribe without them. Appointment wasted. They drove 45 minutes for nothing.
Lab reminder sent 3 days before visit. "Get your CBC and lipids done at any lab and bring the report." Compliance jumps from 60% to 91%. No wasted visits.
New patient calls at 8pm asking about laser hair removal packages. Your clinic is closed. They Google a competitor. Book there instead.
AI answers at 8pm. "Our full-body laser package is 8 sessions for ₹X. Would you like to book a consultation?" Patient booked for tomorrow. Revenue captured.
"Cosmetic patients shop around. If they call and you don't answer, they book with the clinic that does. We were losing 8-10 cosmetic consultations a week to unanswered calls. Now every inquiry gets an instant response with pricing and availability. Our cosmetic revenue went up 35% in the first quarter."
Dr. Kavita Reddy
Whitfield Skin and Aesthetic Centre, Hyderabad
Questions from dermatologists
Can the AI give accurate pricing for procedures that vary by area or number of sessions?
Yes. You configure your pricing schedule: per-area rates, package discounts, combination deals. The AI gives accurate quotes based on what the patient describes. "Full face laser" gets one price. "Underarms only" gets another. Complex cases where pricing depends on assessment get booked for a consultation with a clear explanation of why.
How does it separate medical dermatology patients from cosmetic patients?
The AI asks what the patient is calling about. "Mole that has changed shape" routes to medical with appropriate urgency. "Want to know about chemical peels" routes to cosmetic. "Acne treatment" can go either way depending on your configuration: medical consultation or cosmetic treatment depending on the patient's framing.
We run packages across multiple sessions. Can patients check their remaining sessions?
Patients can call or message to check package status. The AI tells them: "You have 3 of 6 sessions remaining. Your last session was 4 weeks ago. Would you like to book your next one?" This reduces admin calls to your front desk and keeps patients engaged with their packages.
Every unanswered cosmetic inquiry is ₹5,000+ walking out the door. Stop the leak.
Free practice management forever. Voice AI from ₹1,999/month.